Return request

At Aurea Luxury Lab, we strive every day to offer you impeccable service and carefully selected products in excellent condition.

However, if for any reason your purchase does not meet your expectations, you have the right to request a return within 14 days of receipt, as provided for by the Consumer Code and our return policy.

To start the process, please contact us using this form and provide your order number. Our team will guide you through the process simply and transparently.

See return policies