Sell T&C
Terms and Conditions – Sale of Bags and Accessories at Aurea Luxury Lab
Aurea Luxury Lab offers private clients the opportunity to sell their luxury items through a secure, transparent, and professional process that guarantees authenticity and protection for both parties.
1. Who can sell to Aurea
The service is reserved for private customers of legal age, residing in Italy or abroad, who wish to offer authentic bags and accessories from select luxury brands. Aurea reserves the right to refuse items that do not meet its standards of quality, authenticity, or condition.
2. How it works
To offer an item, simply fill out the dedicated form in the "Sell with us" section of the website, indicating the brand, model, condition, and accessories, and uploading clear, detailed photos. The customer can suggest a price, while Aurea will provide a market valuation and the net price they will receive once the sale is completed.
3. Shipping the item to Aurea
Once the offer is accepted, the customer will receive a prepaid shipping label via tracked courier or can deliver the item in person to the Modena showroom by appointment. All items must be securely packaged.
4. Verification and authentication
Upon receipt, each item undergoes physical inspection, certified authentication via the Entrupy system, and quality control. Only authentic and compliant products are accepted for sale. Otherwise, they will be returned to the customer at their expense.
5. Publication and sale
After inspection, the item is put up for sale on Aurea Luxury Lab and promoted through our channels. Aurea handles all negotiations and customer relationships.
6. Payment
Payment to the customer will be made only after the sale has been completed, payment has been received from the buyer, and the return period has closed. The customer will receive the agreed-upon net amount via bank transfer or PayPal (the account holder must be the same as the seller).
7. Withdrawal of the item
The customer may request a return of their item at any time within 120 days of validation. Return shipping costs are the responsibility of the customer, who must provide a prepaid courier label and arrange for pickup.
8. Seller's liability
The seller guarantees that the item is their legitimate property, is not stolen or subject to legal restrictions, and is original and authentic. In the event of false or misleading statements, Aurea reserves the right to cancel the partnership and report the matter to the relevant authorities.
9. Documentation
For final validation, you must attach a copy of a valid ID, your tax code, and the purchase receipt or invoice, if available, to the sales form.