Sell ​​T&C

Aurea ReBag is the service through which Aurea Luxury Lab S.r.l. purchases used luxury bags and accessories from private individuals through a tracked process that guarantees authenticity and protection for both parties.

Aurea Luxury Lab S.r.l., with registered office at Via Mascherella 23, 41121 Modena (MO), Italy. Tax Code and VAT No. 04262050364, REA MO-456214. Certified email: aurealuxurylab@postecertifica.it — Email info@aurealuxurylab.com.

1. Who may submit items

The service is reserved for adults who are natural persons acting outside their business or professional activities, residing in Italy or abroad, and who are the lawful owners of the proposed item.

Authentic bags and accessories from selected luxury brands are accepted. The Company may refuse, without being required to provide reasons, items that do not meet its standards of authenticity, quality, or condition, or that are inconsistent with its assortment.

2. Service stages

Valuation request. The proposal may be submitted exclusively through the form available in the “Sell” section of the website, indicating the brand, model, condition, accessories, and available documentation, and attaching clear and complete photographs. The submitter may indicate a desired price.

Valuation. The Company carries out a preliminary valuation based on the information and images received, and communicates the net amount offered and the proposed method among those indicated in Article 3.

Offer. The offer is valid for the period indicated in the communication. Once this period has elapsed without acceptance, the offer is deemed lapsed and the case is archived.

Acceptance and shipping. Once the offer is accepted, the Company sends a prepaid, trackable shipping label.

Verification. Upon receipt, the item undergoes physical inspection, quality control, and authentication. Verification normally takes up to 5 business days.

Outcome. The Company communicates the outcome of the verification and confirmation or revision of the offer pursuant to Article 4.

3. Submission methods

Immediate purchase. The Company purchases the item at the agreed price. Payment is arranged within the period specified in Article 7, following a successful verification.

Purchase with payment deferred until resale. The Company purchases the item at the agreed price, which is fixed and not subject to change, and assumes full control of it. Payment is due once the item has been resold and the final buyer’s withdrawal period has expired, as provided for in Article 7.

Trade-in. The recognized value is applied toward the price of an item purchased on the website, as provided for in Article 8.

The applicable method is indicated in the offer communication and accepted by the consignor. Each consignment is governed by a specific summary document, sent by the Company and signed by the consignor, which supplements these conditions.

4. Revision of the offer after inspection

The preliminary valuation is based on the information and images provided by the consignor and is not binding until the item has undergone a physical inspection.

If the inspection reveals discrepancies compared with the information provided, such as undisclosed defects, missing accessories, non-original repairs, or conditions inferior to those represented, the Company may propose a revision of the amount.

The consignor may accept the new offer or request the item’s return. In the event of a return, return shipping costs are borne by the consignor, who must provide a prepaid shipping label within 15 days of the notification.

5. Shipping the item

The item must be shipped exclusively using the label provided by the Company and packaged appropriately to protect it during transport.

The Company is not liable for damage resulting from inadequate or insufficient packaging. Items may not be sent using shipping methods other than the one arranged, nor freight collect.

Until the item is received at our premises, the risk remains with the consignor, subject to any coverage provided by the carrier.

6. Inspection, authentication, and non-conforming items

Each item undergoes a physical inspection at our laboratory and, where the brand and model are supported by the system, an inspection using digital authentication technology.

Items that do not conform to the description or meet our standards are returned to the consignor, with return shipping costs charged to them.

If the verification reveals elements suggesting that the item is inauthentic or otherwise counterfeit, the Company will not proceed with its return and reserves the right to take any action and make any reports required under applicable law. The consignor will be informed.

7. Payment

Payment is made by bank transfer or another agreed method, exclusively in favor of the consignor. The account holder's name must match the consignor's identifying details; payments to third parties are not permitted.

Under the immediate purchase option, payment is made within 5 business days of a positive verification result.

Under the deferred payment option, payment is made within 15 days of the date on which the resale becomes final, that is, after the withdrawal period granted to the final purchaser has elapsed and the payment has been received in full. If the final purchaser withdraws, the item returns to the Company's possession and the payment period begins again from the subsequent resale.

The recognized amount is net and not subject to any further deductions.

8. Trade-in

Under the trade-in option, the recognized value is applied as a full or partial offset against the price of an item purchased on the website.

Trade-in does not result in any cash payment: the recognized value may be spent exclusively on aurealuxurylab.com.

In the event of withdrawal concerning an item purchased through trade-in, the value of the item provided is refunded in the form of a gift voucher of the same amount, valid for 12 months from the date of issue. Returning the provided item in kind is not possible.

9. Return at the consignor's request

Under the deferred payment option, the consignor may request the return of an item that has not yet been resold, by giving 15 days' notice and in any event no later than 120 days from confirmation of the verification.

Return shipping costs shall be borne by the consignor, who must provide a prepaid, trackable shipping label.

The request may not be exercised for items for which a sales order has already been concluded.

10. Representations and warranties of the consignor

The consignor declares and warrants that the item is their lawful property and freely available to them; that it does not derive from theft, embezzlement, or any other unlawful act; that it is not subject to liens, pledges, or third-party rights; that it is authentic and original; and that the information and images provided are truthful.

The consignor shall indemnify and hold the Company harmless from any loss, cost, or third-party claim arising from the untruthfulness of such statements.

In the event of false or misleading statements, the Company may terminate the relationship, suspend all payments, and make the reports required by applicable law.

11. Documentation and identification obligations

To complete the consignment, the following are required: a copy of a valid identity document, tax identification number, bank details for payment and, where available, documentation proving the item's purchase.

The collection of such data and their recording in the registers constitute compliance with the obligations established by the applicable legislation on the trade of antique or pre-owned goods. Failure to provide the requested data makes it impossible to proceed with the transaction.

The data are processed in accordance with the Privacy Policy published on the website.

12. Consumer's right of withdrawal

A consignor acting as a consumer has the right to withdraw from the relationship within 14 days of the conclusion of the agreement, without having to provide a reason, by sending notice to info@aurealuxurylab.com.

In the event of withdrawal, the item shall be returned to the consignor. Return shipping costs shall be borne by the Company if withdrawal is exercised before the item is shipped, and by the consignor if exercised thereafter.

The right of withdrawal may not be exercised after the item has been resold to a final purchaser.

13. Publication and sale management

The acquired items are published on the website and promoted through the Company's channels. The determination of the retail sale price, management of negotiations, shipments, and relations with final purchasers are the exclusive responsibility of the Company and do not affect the amount paid to the consignor, which remains fixed.

14. Amendments, applicable law and disputes

These terms may be updated. The terms in force at the time the offer is accepted shall apply to consignments.

The relationship is governed by Italian law. For disputes with a consignor acting as a consumer, jurisdiction lies with the court of the place where the consignor resides or is domiciled, if located within the territory of